Quality Statement
Committed To Quality C2Q
As a company, Sigma Engineered Solutions is committed to quality and seeks to ensure customer expectations are far exceeded through continuous improvement. Our collective determination to achieve success through our own internal C2Q Programme, Committed To Quality, presents the opportunity to establish SIGMA as the supplier of choice within our industry in worldwide.
Our aim is to adhere to the highest level of standards in the UK. In doing so, we are confident that our services and solutions would prove beneficial to our client’s organisations. Furthermore, that the quality of our after care services and ongoing maintenance provides the peace of mind needed to allow our clients to concentrate on running their respective businesses and what they do best.
Business Principles
Quality derives from a staff commitment to service and excellence. This belief is stated as our business principles accordingly:-
Customer Focus
Customer requirements come first. Quality begins and ends with the customer and we strive to always satisfy their needs. This is reflected in our flexibility - both as individuals and as an organisation.
Relationships
We build mutually beneficial relationships with customers and suppliers.
Innovation
We search for, design and supply creative products and services.
Teamwork
Our Employees work together as a team to satisfy our customers ensuring consistent results of high standards.
Continual Improvement
Through management review of our business system, we aim to continually improve business performance, processes, products and services.
Employee Development
Through active mentoring we create a culture where staff have the skills and are empowered to take responsibility for the results of their actions, which contributes to the success of the Company.
