Services

Service & Maintenance 

Sigma Engineered Solutions offers complete service and maintenance support 24/7 365 days a year. The need for quality support especially with Fire & Security Systems is something that we recognise as essential to any business or domestic end-user and therefore we take pride in the excellence of the service we provide.

Support is via many different forms including telephone, physical attendance or our Remote Doctor service described below.  Furthermore, logging a support request is made easy using the Click 'n' Fix tab on our homepage, were help is no more than a mouse click away even outside normal working hours.

Contact Sigma today for a free no obligation quote for 24/7 365 day a year support Service and Maintenance.

Remote Doctor

The Remote Doctor service entails qualified SIGMA engineers connecting directly to systems installed on client sites, remotely running diagnostic tests and rectifying any problems.  All connections are password protected for security reasons and can further be set up so that the connection needs to be initiated from the client site prior to SIGMA Engineered Solutions taking over.

The ability to run remote diagnostic tests and have SIGMA Engineered Solutions resolve any issues not only reduces downtime but call-out costs as well.  The tests that can be run remotely also help to quickly identify any hardware faults or malfunctions thereby ensuring that should an engineer need to attend site, the engineer would have the necessary replacement parts to hand.  Furthermore, whilst we are working on the resolving any issues remotely, the person raising the call onsite can continue with other work with the peace of mind knowing the problem is being addressed.

Contact Sigma today for a free no obligation quote for our Remote Doctor service and a speedy fix to any problem you may have.

Fire Extinguisher Servicing

SIGMA Engineered Solutions employs fully qualified staff, who are trained to carry out full and thorough servicing of all types of fire extinguishers.

Servicing is generally carried out on the customer’s premises, but equipment can be taken away for more extensive servicing or refilling if required. All servicing work carried out on the customer’s premises is conduct in a manner to cause minimal disruption where possible.

All servicing is carried out in accordance with British Standards and Annual Maintenance contracts are available to ensure that equipment is maintained in accordance with laid down schedules.

Contact Sigma today for a free no obligation quote for quick professional servicing of your Fire Extinguishers.

Planning Applications & Building Regulations 

Fire Safety plays a major role in any domestic or commercial planning application whether for a small dwelling or large commercial building. It is therefore inevitable that with any planning application, consideration is given to fire safety such as means of warning and escape, internal fire spread (lining and structure), external fire spread and access to fire services, as it is compulsory under Building Regulations.

Sigma Engineered Solutions offers a comprehensive service whereby we can assist with all aspects of planning applications and ensuring compliance with building regulations.

Contact Sigma today for a free no obligation quote to ensure best chance of obtaining planning approval and compliance with building regulations.